工作地點 : Mei Foo, Hong Kong

工作內容 :

Job Description

You will contribute to the total customer satisfaction by providing quality teleservices in a tactful and timely manner.


Your Role:
Provide support for electronic payment service in call center environment
Handle customers enquiries and complaints via telephone, live chat and emails
5-day work per week
No sales is required


Work Location:
Mei Foo (5-mins walking distance from MTR station)


Working Hours:
42.5 hours per week, 5-day work
Willing to take up shift duty within 0900-2100 on Mon-Fri, and work on weekend (0900-1800) & public holidays (if necessary)


To succeed in this role:
F.5 / DSE or above with minimum 1 year of customer service experience; Fresh Graduates are also welcome
Good interpersonal and communication skills
Good command of both written and spoken Chinese and English; fluent Putonghua would be an added advantage
Good computer knowledge, data entry and typing skills in English and Chinese (速成/倉頡)
Immediately available is preferred


***We offer you:
On-target commission
Night shift allowance (if applicable)
Staff Referral Bonus (if applicable)
Comprehensive training with pay
14-day annual leave
Marriage leave
Maternity leave
Paternity leave
Career development opportunities
Comprehensive medical coverage
Staff offer and staff recreation


HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employers privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.

薪金 : 16000

所需學歷 : F.5 / DSE or above

聯絡電郵 : Application method: You can also send us your resume (please indicate the position applied) via the following methods. Email: pccw-telsjobs1@pccw.com